Shipping policy
SHIPPING & DELIVERY
Thank you for choosing Celyvera! We are committed to providing you with a seamless shopping experience. Please review the following information regarding our shipping and delivery policies.
Shipping Methods and Timelines
We offer Economy shipping for delivery.
Orders are typically processed within 1–3 business days, excluding weekends and holidays.
Once your order is processed, you will receive a confirmation email with tracking information.
Estimated delivery time is 5 to 8 business days, depending on your location and selected shipping method.
Shipping Costs
Shipping costs are calculated based on the shipping method and destination.
You can view the shipping cost for your order during the checkout process.
Orders of $50 or more qualify for free shipping.
International Shipping
We currently ship within the United States.
Delivery Delays
While we strive to deliver your order on time, delays may occur due to weather, carrier issues, or other circumstances outside our control.
If you experience a delay with your order, please contact us and we will do our best to assist you.
Order Tracking
You can track your order using the tracking information provided in your shipping confirmation email.
If you have any questions or concerns about your order status, please contact us.
Shipping Restrictions
Some items or destinations may have shipping restrictions due to size, weight, carrier availability, or destination.
Please review the product page or contact us if you have questions about shipping availability.
Returns and Exchanges
For information about returns and exchanges, please review our Refund Policy:
https://celyvera.com/policies/refund-policy
Contact Us
If you have any questions or need assistance with your order, please contact us at:
Email: derrick.rivera.glez@gmail.com
Phone: (787) 585-9500